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Billing Modes

Choosing the right pricing mode for your site not only helps you recoup some of the infrastructure and energy costs but can also guide users towards the right charging etiquette by preventing overstay. FLO’s smart charging stations can be easily configured with a variety of billing modes, ensuring you have the right solution for your specific site.

FLO currently offers the following billing modes:

Per hour

Rate per hour during the entire session, billed by the second

Per Charging Hour

Rate per hour while energy is being transfered from the station to the EV, billed by the second

Per Session

One unique fee for the entire session

Graduated

Rate per hour during the entire session. At a pre-determined session length, the rate is raised (or reduced), billed by the second

Per Kilowatt-hour **

Rate per kWh, corresponding to energy transfered to the EV

Account Creation

FLO users can register for a free account through the FLO mobile app or website.

Adding Funds

EV drivers can deposit funds into their account by using an authorized credit card.

Secure Payment

All transactions are conducted using a PCI-DSS compliant payment processor that enables FLO users to securely process credit card transactions.

Trust Account

All funds are held in a separate account which is used to facilitate the transfer of distributable revenues to a station owner.

Electronic Receipt

After each charging session, an email receipt is delivered to the FLO user providing a summary of the transaction, including charging time, energy transferred, cost, and applicable taxes.

Activate and Pay

A user can activate a charging station using the FLO app, the FLO RFID card or through roaming. Station owners choose whether charging stations are free to access, or if there is a fee associated with it. After each charging session, the user account will be debited the cost for their charging session, plus applicable taxes.

Revenue Remittance

FLO charges a 15% transaction fee which covers all costs of the billing process and remits the remainder revenue to station owners on a quarterly basis via cheque or electronic funds transfer (EFT).

Reporting Services

FLO provides stations owners with a quarterly report which provides a financial statement including distributed revenue and any taxes paid during the period.

Online Dashboard

All charging session transactions are captured by FLO’s network management system and are available to review through an online dashboard for station owners and EV drivers.