Global Management
As a new FLO* charging station owner, you now join a community of 60,000 commercial, public and residential FLO stations across North America. Our FLO Network is reliable and robust, and serves more than 155,000 electric vehicle (EV) drivers.
FLO’s Global Management Services (GMS) supports your network-connected charging stations by providing proactive monitoring and remote updating of your stations, with the ultimate goal of delivering the best charging experience. It also provides valuable data intelligence regarding your stations’ use, giving you the tools and information you need to effortlessly manage your EV charging services.
The GMS Main Benefits
Future-Proof
Ongoing, remote software and firmware updates avoid stranded assets by ensuring that your network connected stations will be ready for future generations of electric vehicles.
Network-Connected Stations
A communication gateway1 enables valuable station features such as session authentication, automated billing and an online web portal that lets you monitor access and usage.
Peace of Mind
Proactive monitoring from our Network Operations Centre (NOC) allows us to identify and address issues quickly and efficiently, often before you even know there’s a problem and with minimum involvement from your side.
What’s included in FLO’s GMS?
Integrated Payment System
Network-connected stations include a PCI-DSS compliant payment system that allows for the management of credit card transactions through the mobile application. Select your fee and FLO will handle the entire billing process for you.
Future-Proof Stations
FLO’s network-connected stations’ software and firmware are continuously updated over the operational life of the station so you can accommodate new generations of EVs. To ensure the best connectivity, FLO will also upgrade the communication gateway’s hardware, when needed, at no additional cost.
Online Presence
All public network-connected stations are displayed on the FLO website and in the FLO Mobile App using our real-time mapping software and are integrated into third-party platforms, so drivers in the area can easily locate them.
And more!
Session Authentication Options
FLO’s network-connected stations can be remotely activated through the FLO Mobile App or by using the FLO membership RFID card.
Your Owner’s Web Portal
This dashboard provides you with a snapshot of your charging stations, their usage and revenue, while also allowing you to control station access or restrict charging to specific drivers.
Remote Station Monitoring
FLO’s Network Operations Centre proactively monitors every network-connected station’s activity in order to identify and resolve any potential issue and ensure maximum uptime.
Roaming Services
FLO has roaming agreements with some of North America’s largest EV charging networks, providing access to more than 65,000 EV charging points through a single membership.
24/7 Driver Support
EV drivers can obtain immediate assistance in accessing a charger, no matter the time of day, directly from FLO.